Privacy Policy

Effective Date: [INSERT DATE BEFORE PUBLISHING]
Last Updated: June 2026

1. Introduction

Little Champ Swim School (“we,” “us,” “our”), located at 30 Truro Road, New Redruth, Alberton, 1449, is committed to protecting the personal information of our clients, students, and website visitors.

This Privacy Policy explains how we collect, use, store, share, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

By submitting information to us you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

Parent / Guardian Information

• Full name and surname
• Identity number (where required)
• Contact number(s)
• Email address
• Residential address

Child Information

• Full name and surname
• Date of birth and age
• Current school or nursery school
• Swimming level and prior experience

Medical and Health Information

• Known allergies
• Medical conditions (including asthma, epilepsy, or hearing/vision concerns)
• Emergency medical contact information
• Treating doctor’s name and contact number

Emergency Contact Information

• Emergency contact name and relationship to child
• Emergency contact phone number

Lesson Preference Information

• Preferred programme and lesson times
• Transport requirements

Website Usage Information

• IP address
• Browser type and device
• Pages visited and time spent on site
• Cookie and analytics data (where applicable)

3. How We Use Your Information

• To process registration and enrolment in our swimming programmes
• To communicate regarding lesson schedules, fees, progress, and changes
• To ensure the health and safety of your child during lessons and transport
• To contact emergency services or next of kin in the event of an emergency
• To manage and administer our swimming school operations
• To respond to enquiries submitted through our website or other channels
• To comply with applicable legal and regulatory obligations

4. Children’s Information

Information about children is collected solely to facilitate their swimming instruction, ensure their safety, and communicate effectively with their parent or guardian. We do not share children’s personal information with any third party except where required for safety, emergency, or legal purposes, or where you have given explicit consent.

5. Medical and Emergency Information

Medical information is stored securely and is only accessible to authorised instructors and administrators directly involved in your child’s care. In a medical emergency, we may share relevant health information with emergency services or medical professionals as necessary.

6. Photography and Media

We may take photographs or video footage during lessons, events, and galas for use on our website, social media, and marketing materials. We will always obtain your written consent before publishing any image of your child. You may withdraw consent at any time in writing.

7. How We Store and Protect Your Information

• Restricted access to personal records on a need-to-know basis
• Secure digital storage with appropriate access controls
• Regular review of our data security practices

Personal information will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

8. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it only: with transport providers for the Nursery School Programme; with emergency services when needed; where required by law; or with service providers under strict confidentiality obligations.

9. Website Cookies and Analytics

Our website may use essential and analytics cookies to improve your experience. You can manage cookie preferences through your browser settings.

10. Your Rights Under POPIA

• Access: Request a copy of personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of information we are no longer entitled to retain
• Objection: Object to processing in certain circumstances
• Withdrawal of Consent: Withdraw any consent previously given

11. Contact Details

You also have the right to lodge a complaint with the Information Regulator of South Africa: www.inforegulator.org.za | inforeg@justice.gov.za

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website with a revised effective date.